The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Steven D.09-01-2025
TYPE:SalesMODEL:ID.4YEAR:2025
I tried to get the color combination that I wanted, 2025 VW id4, Artic Blue Metallic with Cosmic interior. I found out later that they could have order that type but made no offer to order it. So I took a trim type they had on the lot, which was not my first choice. I found out through other VW dealers that they were more than willing to order what I wanted and still offer the lease package. But this dealership would not do that. The lease package they offered was good. No complaints about the car. I just do not care for the attitude of the dealership. Also, I did not care for the attitude of the finance manager. He made no effort in explaining to me on where and how to make lease payments. I figured that out on my own when I got home by researching on the net and calling the toll-free number for VW credit.
Richard G.08-30-2025
TYPE:ServiceMODEL:Jetta GLIYEAR:2025
Good dependable service.
Christopher M.08-23-2025
TYPE:SalesMODEL:TiguanYEAR:2025
James S.08-22-2025
TYPE:ServiceMODEL:TiguanYEAR:2020
Naomi R.08-19-2025
TYPE:ServiceMODEL:JettaYEAR:2019
Courtney H.08-18-2025
TYPE:SalesMODEL:ID.4YEAR:2025
The details of the vehicle were somewhat sugar coated. I was told charging was free with the app but there are no free charging stations where i live. I should have just got a car that burns gas i am constantly charging. I was told for the type of job i did my miles would be fine but i do not think so now
Lilly W.08-11-2025
TYPE:ServiceMODEL:TiguanYEAR:2018
Very helpful
Elisa S.08-11-2025
TYPE:ServiceMODEL:TaosYEAR:2025
Chris is great service advisor
Terry T.08-09-2025
TYPE:ServiceMODEL:ID.4YEAR:2021
Very efficient and friendly staff.
Theodore D.08-09-2025
TYPE:ServiceMODEL:TiguanYEAR:2023
Customer service agent has excellent communication skills
